Safaricom is stepping up the war against SIM registration fraud with a new feature that alerts its customers each time a SIM registration is attempted using their ID number.
With the new feature, when someone tries to register a SIM card with your ID number, you will receive a text message from the number 707 asking you to either accept or cancel the registration, to which you can reply “No” if it’s a fraudulent SIM registration.
Safaricom’s new feature comes at a time when SIM registration related fraud is on the increase with unscrupulous Mpesa agents ganging up with fraudsters to fraudulently register new SIM cards using unsuspecting customers’ details.
The Communications Authority of Kenya (CAK) and the Directorate of Criminal Investigation (DCI) have recently warned Kenyans of an upsurge in SIM card related fraud where criminals call unsuspecting citizens and obtain crucial information from them before stealing from their Mobile money and bank accounts.
This new type of fraud is known as Smishing. It is a type of Cyber crime where a customer receives a text message from fraudsters purporting to be from a reputable company asking them to provide their information such as ID Number, Usernames, Passwords and account PIN.